Refund policy
At Zain Auto Detailing, customer satisfaction is our priority. We strive to deliver premium automotive detailing services and exceptional results. Please review our Return & Refund Policy below.
Services
Due to the nature of professional detailing services, refunds cannot be issued once a service has been completed.
If you are not satisfied with the quality of the service provided, please contact us within 48 hours of your appointment. We will review the issue and, where appropriate, offer a corrective service to address any concerns.
Appointment Cancellations
Customers may cancel or reschedule an appointment by providing at least 24 hours' notice before the scheduled service time.
Late cancellations or missed appointments may be subject to a cancellation fee.
Future Product Purchases
When our private-label detailing products become available:
- Products may be returned within 14 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.